Talk to us using the support function.
A stable internet connection is required by MinKNOW at all times for software updates and telemetry (more information here).
For offline use (e.g. fieldwork or expeditions), contact support@nanoporetech.com for guidance.
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ONT plc is a member of the producer compliance scheme run by ERP UK Ltd, who manage the submission of documentation in support of WEEE compliance for ONT plc’s manufacture and supply of Electrical and Electronic equipment in the UK.
ONT’s WEEE PRN is WEE/MM3828AA. See attached certificate for the submission period 2022.
