Contact us
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Book a sales call
Talk to us about our devices, products and services, schedule a call with one of our product sales specialists.
How to contact Oxford Nanopore
For customer care, sales, technical support in United States, please use:
Or local standard rate +1646 825 4142
Email:
support@nanoporetech.com
technicalsupport@nanoporetech.com
Check our FAQs for answers to common questions
General enquiries
Our Customer Care and Sales teams are here to help with your product and service enquiries.
Have an Enhanced Support Plan?
Get additional access to our Technical Support team from Mon-Fri (24 hours). Compare support plans.
Other ways we can help
Other ways we can help
Need to talk to us about something other than sales, or customer support? You can reach our other teams using these links and contact numbers
Investor relations
Media enquiries
Careers
Distributors & partners
Our channel partner, dealer and sequencing service provider pages lists our partners. We are not presently seeking new partners, however, we are happy to keep your contact details should we decide we need a representative in your region in the future. Please complete our registration form.
EMEAI
Tel: +44 (0)845 034 7900
Fax: +44 (0)845 034 7901
AMR
Tel: +1 (212) 202 1712
Global locations
United Kingdom
Global headquarters
Gosling BuildingEdmund Halley Road
Oxford Science Park
OX4 4DQ
UK Manufacturing
MinION BuildingBecquerel Avenue
Harwell Campus
Didcot
OX11 0RA
Norwich Research Park
Norwich
NR4 7UQ
USA
Suite 102
Lexington
MA 02421
New York
NY 10013
Suite 101
Alameda
94501-1170
China
Office Tower I, Grand Gateway 66
Shanghai
200030
1 Jian Guo Men Wai Avenue
Beijing
100004
Japan
3-11-5, Nihonbashi-honcho, Chuo-ku
Tokyo
103-0023
Singapore
11 Biopolis Way
Singapore
138667
United Arab Emirates
DSP Laboratory Complex
Dubai Science Park
Dubai
United Arab Emirates
