Oxford Nanopore Support

Support

Subscribe

Can't find the answer you are looking for?

Talk to us using the support function.

The workflow shows in EPI2ME Desktop as completed, but there was no output. What steps should I take next?

The workflow shows in EPI2ME Desktop as completed, but there was no output. What steps should I take next?

Click open instance, and see if there are any output files present. If not then it is likely an error with the platform, please contact our support team to investigate further.

Back to software FAQs