Oxford Nanopore Support
Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Does EPI2ME Desktop need an internet connection?
Does EPI2ME Desktop need an internet connection?
The EPI2ME Desktop Application expects an internet connection. The application installs and updates workflows upon user request; workflows are not preinstalled. The Nextflow code for the workflows is downloaded from GitHub, Docker containers are downloaded from DockerHub and example datasets are downloaded from the EPI2ME AWS bucket.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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