Oxford Nanopore Support | Oxford Nanopore Technologies

Community support

a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Can I install EPI2ME Desktop on my GridION or PromethION?

Can I install EPI2ME Desktop on my GridION or PromethION?

You may install and run EPI2ME Desktop on your device. Follow the Linux (Debian) installation instructions. EPI2ME Desktop will be included in future versions of the device software.

Back to software FAQs

Getting started

Your first experiment

Find out more

The Nanopore Community

Find out more

Managing your devices and account

Find out more

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels