Oxford Nanopore Support
Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I install EPI2ME Desktop on my GridION or PromethION?
Can I install EPI2ME Desktop on my GridION or PromethION?
You may install and run EPI2ME Desktop on your device. Follow the Linux (Debian) installation instructions. EPI2ME Desktop will be included in future versions of the device software.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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