Oxford Nanopore Support | Oxford Nanopore Technologies

Community support

a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

How do I extract my DNA sample?

How do I extract my DNA sample?

You can find extraction methods validated by the Oxford Nanopore teams in the Extraction Protocols section on the Community.

Following extraction, it is critical that the quality and quantity of your DNA/RNA extract is assessed to ensure it meets the requirements for the best sequencing performance.

Back to library-prep FAQs

Getting started

Your first experiment

Find out more

The Nanopore Community

Find out more

Managing your devices and account

Find out more

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels