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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

I have my MinION, how do I get started?

I have my MinION, how do I get started?

We recommend that you follow the step-by-step guide for your specific kit, under the "Your First Experiment" tab, available on the Getting started page.

These guides will allow you to become familiar with the technology walking you through installing the software, checking your device and flow cell, preparing your first library, running your first sequencing experiment, and analyzing the results in real-time.

On the Getting Started page you can also find courses and the lesson library with useful videos related to the different steps of nanopore sequencing experiments.

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Your first experiment

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