Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What's the best method for moving my data off the GridION via USB?
What's the best method for moving my data off the GridION via USB?
If using USB, please use the USB 3.0 ports at the back of the device to transfer files as they provide higher transfer speeds.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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