Main menu

Oxford Nanopore Support

Support

Subscribe

Can't find the answer you are looking for?

Talk to us using the support function.

I need an extra shipment on my order

I need an extra shipment on my order

Need an extra shipment in your order? We can help you with that, but it is not something you can do in your My Account.

Please contact the support team via Live Chat on our websites, and we can update your shipments.

We recommend you notify your finance team of the additional shipment, to ensure there is no confusion when the invoice arrives.

Back to customer support FAQs

Getting started

Buy a MinION starter pack Nanopore store Sequencing service providers Channel partners

Nanopore technology

Subscribe to Nanopore updates Resources and publications What is the Nanopore Community

About Oxford Nanopore

News Company timeline Sustainability Leadership team Media resources & contacts For investors For partners Working at Oxford Nanopore Current vacancies Commercial information BSI 27001 accreditationBSI 90001 accreditationBSI mark of trust
English flag