Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I reset my password?
How do I reset my password?
To reset your password, please adhere to the following steps:
Navigate to https://nanoporetech.com/ and click on the 'Login/Register' button located at the top right corner of the page.
Input your email address and click 'Next'.
Select the 'Forgot Password' option.
Shortly, you will receive an email containing a link to reset your password.