Oxford Nanopore Support
Support
)
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I install 3rd party software on the GridION?
Can I install 3rd party software on the GridION?
We do not recommend installing any third-party software on the device as it may lead to software clashes.
If you choose to install third-party software that conflicts with Nanopore software, the device will require a factory reset.
Getting started
)
Your first experiment
Find out more)
The Nanopore Community
Find out more)
Managing your devices and account
Find out more)