Oxford Nanopore Support | Oxford Nanopore Technologies

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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Can I install 3rd party software on the GridION?

Can I install 3rd party software on the GridION?

We do not recommend installing any third-party software on the device as it may lead to software clashes.

If you choose to install third-party software that conflicts with Nanopore software, the device will require a factory reset.

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