Oxford Nanopore Support

Support

Subscribe

Can't find the answer you are looking for?

Talk to us using the support function.

How do I export logs from my device?

How do I export logs from my device?

To export logs to the /data/logs directory on please navigate in the GUI to Host Settings > Help and select Export under Export Logs.

export logs

The logs will be downloaded as a TGZ file in the /data/logs directory.

Once the logs have been generated into a TGZ file, you can navigate to the File Manager to transfer the logs onto a USB drive or connect to your device and transfer the files directly onto another computer.

You can also manually export the logs following the instructions in this FAQ.

Back to software FAQs