Oxford Nanopore Support | Oxford Nanopore Technologies

Community support

Subscribe
a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Can I re-use the light shields?

Can I re-use the light shields?

Yes, if needed light shields can be re-used. If required they can be cleaned with an ethanol wipe or 70% ethanol between uses.

Back to flow-cells FAQs

Getting started

Your first experiment

Find out more

The Nanopore Community

Find out more

Managing your devices and account

Find out more

Nanopore technology explained

Find out more

Community posts

Full community members have access to posts and private channels