Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What does MinKNOW™ do?
What does MinKNOW™ do?
MinKNOW™ is the software that controls Oxford Nanopore sequencing devices, i.e. MinION, GridION, and PromethION.
MinKNOW™ performs several core tasks, including data acquisition, real-time analysis, feedback, basecalling, data streaming, controlling the device, and ensuring that the platform chemistry is performing correctly for sequencing.
Through the integration of the basecalling software, MinKNOW™ can perform basecalling and barcode demultiplexing during sequencing and through post-run analysis.
Please refer to the MinKNOW protocol for more details
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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