Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Is the data safe on EPI2ME?
Is the data safe on EPI2ME?
EPI2ME is currently hosted on Amazon Web Services, a leading cloud platform provider.
You can find more information about AWS Compliance on the AWS Compliance resource page here.
EPI2ME interfaces directly with the security features provided by AWS to provide EPI2ME users with the same level of security.
Additional information may be found in the Information Governance statement here.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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