Oxford Nanopore Support
Support
What is included in the Q-Line support package?
What is included in the Q-Line support package?
Every new Q-Line device purchase includes 1 year of Standard Plan, which includes online installation support. Enhanced Support is also available in selected countries, and it includes training and preventative maintenance. For more information on Support Plans please visit this page.
IQ/OQ/IPV services are available as an additional option and must be purchased separately.