Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I extract my DNA sample?
How do I extract my DNA sample?
You can find extraction methods validated by the Oxford Nanopore teams in the Extraction Protocols section on the Community.
Following extraction, it is critical that the quality and quantity of your DNA/RNA extract is assessed to ensure it meets the requirements for the best sequencing performance.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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