Oxford Nanopore Support

Community support

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a member of the Nanopore support team aiding a customer at a conference

Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Q-Line support

Q-Line support

For Q-Line support please have your Q-Line device ID to hand and contact our support teams.

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Getting started

Your first experiment

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The Nanopore Community

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Managing your devices and account

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Nanopore technology explained

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Community posts

Full community members have access to posts and private channels