Oxford Nanopore Support

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Contact support

You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

Our approved partners

Our approved partners

We have a number of approved partners, that support countries all over the world

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You can find further information about our partners, and the countries they operate in on our website.

If you are based in Japan, please visit the information here.

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Getting started

Your first experiment

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The Nanopore Community

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Managing your devices and account

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Nanopore technology explained

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Community posts

Full community members have access to posts and private channels