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Where can I find log files from my sequencing runs?

Where can I find log files from my sequencing runs?

The logs produced by MinKNOW when using MinKNOW Standalone for MinION Mk1D, MinION Mk1B or PromethION 2 Solo can be found in the following default locations:

Windows: C:\data\logs\

Mac: /var/log/MinKNOW/

Ubuntu: /var/log/minknow/

The Dorado basecall server logs generated by MinKNOW during live or post-run basecalling can be found in the following default locations:

Windows: C:\data\dorado_logs\

Mac: /var/log/MinKNOW/dorado/

Ubuntu: /var/log/dorado/

Please zip the whole folders of MinKNOW and Dorado logs, and submit both sets for review.

Note: On Windows, if you have set MinKNOW to output sequencing data to a non-default location, the logs will be in the 'logs' and 'dorado_logs' subdirectories of your output folder.


On our integrated compute devices (e.g. GridION, PromethION 24, PromethION 2 Integrated, MinION Mk1C), the logs can be exported from the UI by navigating to Host Settings > Help and selecting Export under Export Logs, as described in this FAQ. The exported logs are saved to this location:

/data/logs

export logs

If the GUI is inaccessible and you have access to the terminal locally or via SSH, you can export the logs to the same location with the following command: sudo /opt/ont/mooneye/bin/ont-mooneye-save-logs .

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