Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How many flow cells can I basecall in real time?
How many flow cells can I basecall in real time?
Oxford Nanopore has developed multiple basecalling models for real-time basecalling to accommodate different sample types and applications.
Full details of the real time capacity of these basecalling models, including High Accuracy (HAC), Super Accuracy (SUP), and models for modification detection, can be found in our Data Analysis Guide.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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