Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What is Closed Access?
What is Closed Access?
We occasionally open closed access programmes for selected users to optimise our products and test features during the development cycle.
Our closed access products are still in development and undergoing changes.
Keep an eye out for communications and Nanopore Community posts regarding Register Your Interest (RYI) opportunities if you are interested in participating in closed access programmes for one of our products.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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