Oxford Nanopore Support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I prevent DNA shearing during library preparation?
How do I prevent DNA shearing during library preparation?
To preserve long-lengths of DNA input/libraries we recommend mixing your sample and reagents very gently. Use of wide-bore pipette tips will also assist in mitigating DNA shearing during your sample and library preparation. Additionally, always follow the sample storage recommendations in our documentation for optimal results.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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