Main menu

Oxford Nanopore Support

Support

Subscribe

Can't find the answer you are looking for?

Talk to us using the support function.

My Mk1C has the incorrect date and time?

My Mk1C has the incorrect date and time?

Navigate to ‘Device Settings’ tab using the panel on the left of the user interface. Check the date and time are correct for your region as per the image below.

time date

If your date / time is incorrect, please click on the ‘change date and time’ button and either enter the correct date or time manually or connect to network time protocol server (NTP) through the UI or SSH.

If changing the timezone via SSH the following commands need to be run, where Europe/London is replaced by your local region from this webpage:

sudo timedatectl set-timezone Europe/London
sudo timedatectl

Note: enter the password **minit **(default) when prompted or alternatively use your device specific password if you have changed it.

Warning: If you try and use the change time zone button, there is a known issue whereby the device is stuck in a loop trying to update. Please either connect a keyboard to the Mk1C and press ‘ctrl’ + 'r' to refresh. Alternatively, please power cycle the device. This will be resolved in future versions of MinKNOW.

Please contact the Technical Support Team if you require further assistance.

Back to devices FAQs

入門

MinION Starter Packを購入 ナノポア製品の販売 シークエンスサービスプロバイダー グローバルディストリビューター

ナノポア技術

ナノポアの最新ニュースを購読 リソースと発表文献 Nanopore Communityとは

Oxford Nanoporeについて

ニュース 会社沿革 持続可能性 経営陣 メディアリソース & お問い合わせ先 投資家向け パートナー向け Oxford Nanopore社で働く 現在の募集状況 営業上の情報 BSI 27001 accreditationBSI 90001 accreditationBSI mark of trust
Japanese flag