Main menu

Oxford Nanopore Support

Support

Subscribe

Can't find the answer you are looking for?

Talk to us using the support function.

I’m an existing Mk1C customer, will I still receive support?

I’m an existing Mk1C customer, will I still receive support?

Yes. We will support the MinION Mk1C until the end of Q2 2026.

We will provide hardware support & device replacement (if required) until Q2 2025. The device will also receive regular MinKNOW releases in line with our other devices until Q2 2025 and will then continue to receive essential software security patches until Q2 2026.

mk1c Timeline
 Back to devices FAQs

入门指南

购买 MinION 启动包 Nanopore 商城 测序服务提供商 全球代理商

联系我们

Intellectual property Cookie policy Corporate reporting Privacy policy Terms & conditions Accessibility

关于 Oxford Nanopore

Contact us 领导团队 媒体资源和联系方式 投资者 在 Oxford Nanopore 工作 BSI 27001 accreditationBSI 90001 accreditationBSI mark of trust

沪ICP备20017565号 © 2008 - 2023 Oxford Nanopore Technologies plc。版权所有。注册办公室：Gosling Building, Edmund Halley Road, Oxford Science Park, OX4 4DQ, UK（英国）{'|'} 注册号 05386273 {'|'} 增值税号 336942382。Oxford Nanopore Technologies、风轮图标、EPI2ME、Flongle、GridION、Metrichor、MinION、MinIT、MinKNOW、Plongle、 PromethION、SmidgION、Ubik 和 VolTRAX 是 Oxford Nanopore Technologies plc 在 不同国家的注册商标。Oxford Nanopore Technologies 产品并非旨在用于健康评估或 诊断、治疗、缓解、治愈或预防任何疾病或状况。

Chinese flag