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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I change the dispatch date of my order?
How do I change the dispatch date of my order?
If you need to change the dispatch date for your order, you can do this in My Account.
Click 'Change delivery' on the relevant open order.
To view what is in your order, and what is due to ship, click the 'View order' link.
You may also find this video helpful!
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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