Oxford Nanopore Support
Community support
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Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What is Early Access?
What is Early Access?
Our open Early Access products are available to all our users and the product is live on the store.
These products are undergoing final validation and stability testing; therefore, they could be subject to change with shorter notification periods and have a warranty of ≥1 month.
Please consult each products store page for specific information.
Getting started
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Your first experiment
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The Nanopore Community
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Managing your devices and account
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