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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

How do I reset my password?

How do I reset my password?

To reset your password, please adhere to the following steps:

  1. Navigate to https://nanoporetech.com/ and click on the 'Login/Register' button located at the top right corner of the page.

  2. Input your email address and click 'Next'.

  3. Select the 'Forgot Password' option.

  4. Shortly, you will receive an email containing a link to reset your password.

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