Support

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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.

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Where can I find MinKNOW and other software downloads?

You can access all software downloads and documentation in the Software Downloads section of the Nanopore Community.

Getting started

Your first experiment

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The Nanopore Community

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Managing your devices and account

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Nanopore technology explained

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Community posts

Full community members have access to posts and private channels