Support
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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What folder are my reads in?
The default location for the files is:
Windows: C:\data\
Mac: /Library/MinKNOW/data
Ubuntu: /var/lib/MinKNOW/data/
To find more details about the folder structure please view the installing MinKNOW section of the MinKNOW protocol.
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