Nanopore sequencing offers advantages in all areas of research. Our offering includes DNA sequencing, as well as RNA and gene expression analysis and future technology for analysing proteins.
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
If your sequencing experiment randomly stops acquiring data (e.g., your run report shows similar behaviour to the image below) and you are running a host computer based on linux.
Please open the terminal and copy and paste the commands below into the terminal (please note the keyboard shortcut ctrl+c/v will not work on the terminal):
cat sys/module/usbcore/parameters/usbfs_memory_mbsudo sh -c "echo 256 > sys/module/usbcore/parameters/usbfs_memory_mb"