Nanopore sequencing offers advantages in all areas of research. Our offering includes DNA sequencing, as well as RNA and gene expression analysis and future technology for analysing proteins.
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Sequencing is performed on customers' equipment so it's the responsibility of the customer to manage vulnerabilities and security patching there.
Amazon Web Services (AWS) and Metrichor both apply multi-layered security services including regular, manual and automated, checking for vulnerabilities and weaknesses.
Servers providing EPI2ME analysis services have short lifetimes (usually hours) and are always built from a clean, scanned, and regularly-updated set of machine images.
For more information on how your data is protected see the information governance page https://metrichor.com/ig.html.