Support
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I produce a Library using VolTRAX?
The VolTRAX software interactively takes you through library prep step-by-step.
Once you have inserted your cartridge and performed a cartridge test, you can select your desired library preparation and follow simple on-screen instructions to prepare your library.
A detailed guide on VolTRAX can be found here.
Getting started
Your first experiment
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The Nanopore Community
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Managing your devices and account
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