
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
What computer specifications are required to run the PromethION?
The PromethION contains all of the necessary compute to run, basecall, and analyse your experimental data. It must be integrated into your existing network infrastructure in order to permit rapid data transfer off of the device.
You can find more details about the IT requirements here.
Getting started

Your first experiment
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The Nanopore Community
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Managing your devices and account
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