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Devices: P2 Solo
- My P2 Solo is randomly disconnecting during my sequencing experiment
- What do the lights on my P2 Solo mean?
- How many flow cells can I run on a GridION and P2 solo simultaneously?
- Can I plug two P2 Solo devices into a GridION at the same time?
- Can I plug a P2 Solo into a PromethION 24/48 Data Acquisition Unit as the compute?
- My GridION has a GXB01nnn serial number, can I still run the P2 Solo?
- Is my compute GPU-compatible?
- I'm unable to connect my P2 Solo to MinKNOW
- Can I use a USB-A cable or my own USB-C cable with the P2 Solo?
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Getting started

Your first experiment
Find out more
The Nanopore Community
Find out more
Managing your devices and account
Find out more