Support
Contact support
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
How do I store my device?
The MinION, GridION, PromethION, P2, VolTRAX, Mk1C devices, and Flongle adaptor should all be stored at normal room temperature (18°C-25°C).
Please visit the Nanopore store for more storage instructions.
Getting started
Your first experiment
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The Nanopore Community
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Managing your devices and account
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