Support
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You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Can I use an uninterruptible power supply (UPS) with my device?
You may, but we are unable to recommend a specific product.
To guide you in your selection of an appropriate UPS: The PromethION data acquisition unit PSU is rated for 2200 W, and the sequencing unit is rated for 1200 W.
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