Nanopore sequencing offers advantages in all areas of research. Our offering includes DNA sequencing, as well as RNA and gene expression analysis and future technology for analysing proteins.
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
Invoices are generated and electronically sent to the finance email address we have on your account. You can check this contact information here. Invoices are sent when the goods have been dispatched.
However, we can provide a pro-forma invoice prior to shipment. Please contact us to request a pro-forma invoice.
Your invoices will also be viewable and downloadable on your My Account.
Our standard payment terms at 30 days from the date of invoice.
Need our company information or a specific form, such as a W8 document?
Please contact the team to request this information.