Nanopore sequencing offers advantages in all areas of research. Our offering includes DNA sequencing, as well as RNA and gene expression analysis and future technology for analysing proteins.
You can contact our Customer Services and Technical Services teams round the clock using the contact support function.
To join an existing account, please speak with the Account Leader or Admin. This is usually the person who registered for the account or who places the orders.
The Account Leader or Admin can send you an email invite to join the team, from their My Account
Depending on what you need, you can be granted different permissions.
If you need to place orders on the account, you can be invited as a Purchase Agent.
If you need to access the Community, you can be invited as a Participant.
If you need to access the Community and place orders, you can be added as both!
You may also find these videos helpful:
How to invite someone to your account
How to accept an invitation to join an account
Managing team members